Here you will find answers to the most frequently asked questions about VoluptuArt.

We have also included other bits of information that will give you more insight into the VoluptuArt business philosophy, which has been created to provide you with numerous ways to foster positive self-esteem and body image.  For more info about VoluptuArt checkout our Welcome page.

 

Shipping, Returns & Exchanges

We ship VoluptuArt orders worldwide. You can find more information about shipping here and returns & exchanges here.

My Account

Creating your VoluptuArt account is quick and easy.  This offers you an improved checkout process.  You won’t have to enter your mailing info during checkout as long as you choose to log into your account.  You will be able to check your Order History including current order status. You can create and manage multiple Wish Lists of items for you to bookmark and return to view at a later date or things you want your friends and family to know about. You can store addresses for your gift recipients and more.  With an account you receive all of these benefits in addition to the membership benefits described immediately below.

Become a Member

When you sign up to be on the VoluptuArt email list you become a member of our community. This doesn’t require any action on your part other than to receive our periodic newsletters where we share stories about our artists, our newest blog posts, specials and discounts exclusive to our list members.

Gift Certificates
Offer a friend, family member or co-worker the gift of body and self love by giving them a VoluptuArt.com gift certificate.  You have the option of choosing any amount to gift with a minimum of $18 to start.  Go here to purchase and you will also find the Gift Certificate link under the Sale category and throughout the site in the right hand column on each product page. You will have the option of having the gift certificate sent to you or to your gift recipient.  When you choose to send it to a gift recipient, a box will appear where you will enter their email address and a gift message.  The amount of the gift certificate will be applied to the shopping cart whenever the recipient is ready to use it.   If they have set-up an account, and the gift certificate wasn’t used in full, the remainder will be kept in their account for future shopping.   
 
You may wonder why we set the gift certificate minimum at $18.  The reason is simple and thoughtful.  In Hebrew, the word Chai translates to Life or Living in English.  It is made up of 2 letters –  yud and chet.  In Jewish numerology Yud = 10 & Chet = 8.  In Jewish culture and tradition it is custom to gift multiples of $18 to signify wishes for a wonderful, long and delightful life!  Here at VoluptuArt we love gifting and make every attempt to infuse giving with supportive and positive messaging.
 

Note: we do not add Sales Tax to gift certificate purchases.

Our Artists & Fair Trade

Our art & gift items are created by artists from around the globe, most of whom we connect with personally and others who are represented by reputable Fair Trade organizations ensuring that the artisans receive fair compensation for their artwork.  Click here for more on Our Artists.

Handmade item disclaimer:  Due to the handmade nature of our art & gift items there may be slight variations in multiple versions of the same item.  Computer screens also contribute to displaying slight differences in color.

Gift Wrapping

On most of our product pages you will find an option to add gift wrapping for that item. Here and there you will find products we are not able to offer the gift wrapping service.  This is due to the type (example: greeting cards), size of a product or that it is being shipped directly by the artist.

Special Orders & Product Requests

If you wish to purchase a large quantity of any of our items or would like us to research the possibility of obtaining items you don’t see offered on the site, please ask.  We will do our best to fulfill your order needs.  With some of our artists there is the option of requesting custom pieces.  You may make your request through the Contact Us page.

Security, Privacy & Payment Options
Keeping your personal and payment information secure and private is of the utmost importance to us.
 
We have a secure site certificate issued by WPEngine.  
 
We offer PayPal and Stripe as payment options – these services process your payment securely. 
 
We will never share or sell your address or any other identifying information with any third parties.  The information you give us is strictly for processing your order and notifying you of VoluptuArt news and specials. 
 
We thank you for giving us the chance to provide you with a secure, private and positive shopping experience. 
Copyright Info

All content, design, colors, photos, and layout are the property of Ani Yaffa LLC, with all rights reserved. No duplication, use, or representation of such shall be made without prior authorization.

This includes our Dancing Woman logo. We had a vision of a woman who sits firmly in her body, moves with grace & delight and wears the sassy & self affirming color of red. The image of a woman we hope any woman can relate to in some aspect of herself. Our graphic designer, Annie Danberg, did an exquisite job of translating our vision into a gorgeous drawing.

Ani Yaffa, LLC: Just in case you were wondering what the name of our LLC (Limited Liability Co.) is all about – the words are Hebrew and translate to “I Am Beautiful!”

Sales Tax

We are required to collect sales tax for orders billed to customers who reside in the state of California or have a California billing address. At this point, we are not collecting sales tax from customers who reside in other states or countries.

Artist Submissions

If you are an artist (or know one) and feel you match the VoluptuArt mission (view VoluptuArt Welcome page) and would like us to consider adding your work to our collection, please contact us with the following information:

Description of the art/product and any websites.
Description of your wholesale policies (pricing, minimums, etc.).
Digital photos of the art/product.

It is always most helpful for us to see the item(s) in person, if you have any catalogs and/or samples of the art/product, please send to:

VoluptuArt
5861 Bernhard Ave
Richmond, CA 94805
Note: we are not able to return materials mailed to us.

We appreciate any and all leads towards finding new artists for VoluptuArt.  Thank you for taking the time to contact us.

Customer Service

Our philosophy is to give you a positive shopping experience from beginning to end that is much more than simply making a purchase. VoluptuArt was born out of wanting to offer art & gift items that support you to develop a positive and healing relationship with your body and your sense of self.  That intention is woven throughout our store in caring messages, sharing about and honoring Our Artists and, offering thoughtful product explanations that provide ideas for how to use our items as healing tools.  We also make every effort to pack your order with beautiful materials (organza bags & tissue papers) and care.  We want you to feel cared for.  We’re available via phone or email to attend to any of your questions or needs, and we welcome all types of feedback.

Our Thank You to Our Customers

We are deeply grateful to all of our customers who take the time to visit our store.  There are many stores to choose from and we do not take it for granted when a customer decides to trust us with their gift purchasing needs. This is a community that thrives when our customers feel cared for and see themselves and their loved ones in the art& gift items we offer.  Thank you for your support and for sharing the love.

Contacting Us

We welcome any questions, comments, suggestions and requests. Contact us in the way that is most comfortable for you and we will do our best to get back to you promptly with an answer. We truly appreciate you taking the time to get in touch with us. You may fill out our Contact Us page, or, choose any of the following options to connect with us:

Phone:
(510) 868-4912.
Email: Contact@VoluptuArt.com
Mail:

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